Privacy Policy for Simply Comfort
Effective Date: 20/07/2024
At Simply Comfort, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.simplycomfortcandles.com (the "Site"), and purchase our products.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect personally identifiable information, such as your name, email address, mailing address, phone number, and payment information.
Non-Personal Information: We may collect non-personal information about your interactions with our Site, including your IP address, browser type, operating system, pages visited, and the date and time of your visit.
2. How We Use Your Information
Simply Comfort may use your information for the following purposes:
Order Processing: To process and fulfil your orders, including managing payments, shipping, and returns.
Customer Service: To respond to your inquiries, support requests, and feedback.
Marketing Communications: To send you newsletters, promotional materials, and other communications about products, services, and offers that may interest you.
Site Improvement: To analyse and enhance our Site, understand user behaviour, improve our services, and optimize user experience.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may utilize third-party vendors and service providers to process payments, fulfil orders, provide marketing assistance, and manage email communications. These third parties are only granted access to your personal information as necessary to perform their functions.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, no data transmission over the internet can be guaranteed to be entirely secure. By using our Site, you acknowledge that you provide your information at your own risk.
5. Your Rights and Choices
Access and Update Information: You have the right to access, correct, or delete any personal information we hold about you. You can do this by logging into your account or contacting us directly.
Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in those emails.
6. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance user experience. Cookies are small data files placed on your device that help us recognize you and improve our Site's functionality. You can choose to accept or decline cookies through your browser settings.
7. Third-Party Websites
Our Site may contain links to third-party websites, which are not governed by this Privacy Policy. We recommend reviewing the privacy policies of those websites before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site along with the updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Simply Comfort
Email: Simply_Comfort@outlook.com
Phone: +44 7538 062264